Mittoni Pty Ltd recognises your need to receive products quickly and reliably, whether it's an urgent purchase or just so that you can start enjoying your purchase more rapidly. Mittoni has established an ordering and dispatch system so that products can be delivered to you as soon as possible. Please note that all sales are made within the State of Victoria, and are normally shipped from this location.Delivery Options and Delivery TimeAll orders within Australia are sent by Star Couriers (same-day Melbourne Metro), Express Post or Australian air
Express Courier. The fastest method is used so that orders are delivered by next day to most areas within Australia,
2-days to regional areas. Both services ensure safe secure delivery to your destination at a fixed cost of AU$10. Large orders such as PC Tower Cases, CRT Monitors and Printers may attract slightly highly shipping rates, calculated on weight
during the checkout process - these are shipped by road transport and may take 2-3 days extra time to Northern Territory, Western Australia or regions distant from Melbourne. Sales and Shipping within United StatesFast delivery is provided within United States, FedEx International (2-3 days) starting at US$9.90.Sales and Product Returns This sale is made in the State of Victoria, Australia.If your goods arrive faulty or damaged, or a fault becomes apparent in the first 14 days after delivery, we will dispatch new goods as soon as possible after the faulty goods have been returned. This may be done after contacting our product support department (refer to our contact details). It is essential products are returned in a well-protected manner and in original undamaged packaging along with the RMA form.All products carry a warranty period of 12 months unless specified otherwise. If you have any difficulties with products purchased from Mittoni, please contact product support and describe your product difficulty - please also quote your online order number.Delivery costs are incurred in delivering product to customers, we are not able to refund delivery costs to or from customers once incurred for any reason.Warranty cannot be supported in the case where any physical damage is present either by accident or through use. Physical damage includes dents, multiple scratches and other
damage to the product or casing.We are unable to generally accept returns due to change of mind or incorrectly purchased / unsuitable products. Please check with our support if you would like to enquire about a special case return or exchange.Products must be returned in a well-protected manner and in original undamaged packaging.All warranty is strictly return-to-base, return postage will be payable for goods to be sent back once repaired or replaced. |